FAQ

How Do I Place An Order?

Placing an order on our site is easy! Click on the item you want to purchase and simply click "add to cart". To check out just click on the "Cart" button located in the upper right corner and click the "check-out" button; then follow instructions to complete. 

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How Do You Calculate Shipping Costs?

All of our shipping is done through the United States Postal Service.

The cost of shipping is based on the amount of your "cart total".

  • $0.00-$200.00 will be charged $18.00

  • $200.01-$400.00 will be charged $30.00

  • $400.01-600.00 will be charged $45.00

  • $600.01-800.00 will be charged $60.00

  • $800.01 and above will be charged $80.00.

Items are shipped within three days of the date that the order was placed. If there is a delay in shipment of your order we will alert you via email.

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Are Returns & Refunds Available?

If your purchase did not meet your expectations, we do accept items that are returned in good condition. Consumers will be reimbursed the purchase total less the shipping costs.

Do We Provide Secure Ordering & Payment Options?

Absolutely! Our site uses secure ordering and payment options so your information will always be safe!

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When will I receive my order?

Orders requested during the weekdays (Monday-Friday) before 3:00 pm will be shipped that same day. All other orders will be shipped the following day; and on Monday, if ordered during the weekend. Please allow a shipment time of 3 days for delivery.

Is Custom Framing Available?

Absolutely!! Artworks has been in the custom picture framing business for over 30 years. Call us at 304-842-7626 for framing options.

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© 2014 Artworks - Bridgeport, WV

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